This class is for the student who wants to understand how Citrix XenApp really works and learn best practices to help you run it in the real world. The courseware was developed by CITRIX Platinum Partner engineers who know XenApp and are experienced as instructors. This course will teach you the skills you need to confidently plan, deploy, maintain, and troubleshoot your XenApp environment.

Module 1: Citrix XenApp Introduction

• XenApp Server Architecture
  
• Thin-Computing Framework
  
• Licensing: Microsoft and Citrix
  
• Three Tiers of Management
  
• The Rich Feature Set of Citrix XenApp
  

Module 2: Citrix Farm Architecture & Design

• XenApp Farm Architecture & Efficient Design
  
• Farms, Zones, Data Collectors, & Building Servers
  
• Robust Data Store Design & Recovery
  
• Critical Network Communications within a Farm
  
• Client-to-Server & Server-to-Server Communications
  
• Important Ports to Know
  
• Desktop Replacement vs. Desktop Integration
• Building in High Availability and Fault Tolerance
• Best Practices for Farm Architecture
  

 Module 3: Installing Citrix XenApp

• Tips for Building a Rock-solid XenApp Server
• Hardware & Software Requirements
• Server Sizing Techniques • Critical Installation Decisions
• Building, Cloning, & Migrating Servers
  
• Virtualizing XenApp Servers
• Best Practices for Installation
  

Module 4: XenApp Administration

• Understanding Essential XenApp Tools & Consoles
  
• Mastering CLI Commands
  
• Configuring Citrix License Server
  
• Provisioning and Managing Citrix Licenses
  
• Configuring Farm Administrators & Help Desk Admins
• Configuring Farms, Zones, ZDCs, & Servers
• Monitoring, Managing, and Shadowing Users
  

Module 5: Advanced Administrative Control

• Controlling User Sessions & User Environment
• Shadow Control Settings
• Additional XenApp Configuration Tools
• Leveraging the 11 Layers of Control
• Implementing Efficient Citrix Policy Design
  

 Module 6: The ICA Client — HDX

• Citrix Client Access Methods
• The Dichotomy of an ICA Client
• The Citrix Client Connection Process
• ICA Client Capabilities
• The Different Client User Interfaces
• Choosing the Right Citrix Client
• Customizing & Packaging the Citrix Client
• Best Practices for Deploying & Updating the Client
• Web Interface & Citrix Online / Offline Plug-ins
  

Module 7: Resource Publishing and Load Management

• Resource Publishing Strategies
• Publishing Apps, Desktops, Content, Packages & More
• Understanding & Leveraging Citrix Load Balancing
• Working with Load Policies, Evaluators & Rules
• Preferential Load Balancing Module 8: Printing
• Understanding Microsoft & TS Print Processes
• Optimizing Printing in a XenApp Environment
• The Printer Mapping Process and Printer Mapping Files
• Working with the Citrix Universal Printer
• Best Practices for Creating Effective Printing Policies
  

 Module 7: Resource Publishing and Load Management

• Resource Publishing Strategies
• Publishing Apps, Desktops, Content, Packages & More
• Understanding & Leveraging Citrix Load Balancing
• Working with Load Policies, Evaluators & Rules
• Preferential Load Balancing
  

 Module 8: Printing

• Understanding Microsoft & TS Print Processes
• Optimizing Printing in a XenApp Environment
• The Printer Mapping Process and Printer Mapping Files
• Working with the Citrix Universal Printer
• Best Practices for Creating Effective Printing Policies
  

Module 9: Application Installation, Isolation & Streaming

• Understanding Application / Session Architecture
• Application Configuration Settings
• Install Mode vs. Execute Mode — The Shadow Key
• Utilizing Application Compatibility Scripts
• Isolating & Streaming Applications
• Deploying Applications with Installation Manager
• Streaming Utilities for Application Delivery
  

Module 10: User Profiles & Account Configuration

• Understanding the Six Different User Profile Strategies
• Profile Design in a Citrix XenApp Environment
• User Account Settings, Home Drives & Logon Scripts
• Profile Recommendations & Best Practices: Citrix UPM
  

Module 11: Microsoft Group Policies for XenApp Servers

• Active Directory Component Overview & Tools
• Effective Policy Design for Securing XenApp Servers
• Understanding and Changing the GPO Load Order
• Best Practices for Locking Down Your XenApp Servers
  

Module 12: Security

• Encrypting & Securing Your XenApp Environment
• Securing and Traversing Firewalls for XenApp
• Implementing & Configuring SSL & SSL Relay
• Server, Connection, Network, & Device Security
• Secure Remote Access: Securing Client Communications with Secure Gateway, CAGs, & NetScalers
• Recommendations & Best Practices for Security
  

Module 13: Troubleshooting & Other Solutions

• Must-Have Tools for XenApp Troubleshooting
• Crucial Troubleshooting Resources
• Document Your XenApp Environment
• File & Registry Monitoring Utilities
• Desktop Management Solutions
• Monitoring & Stress Testing Tools
• Software Distribution Solutions
• Print Troubleshooting Tools
  

Our Citrix training course is different from others in many significant ways: Enjoy your learning experience during five full days of dynamic, interactive training. Take away our 500+ page manual containing real-world procedures and solutions. Experience the course as it is taught by a field engineer who has implemented all sizes of Citrix environments and has taught engaging, in-depth technical seminars for more than 17 years—both nationally and internationally. Dive into custom workshop labs that really show and demonstrate the key concepts and principles you’ll need to master—you’ll learn more Citrix, and you’ll remember. Discover unique diagrams and information you won’t find in any Citrix documentation or manual. Become a true Citrix Guru. Get the information you need to do it right the first time.