Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 is an instructor-led training course that is presented by Cisco training partners to customers who use Cisco products. This five-day course is designed to help network professionals improve the skills and knowledge that they need to maintain their network and to diagnose and resolve network problems quickly and effectively. It also assists the network professional in preparing for Cisco CCNP certification. This course is a component of the CCNP curriculum.

Module 0: Curriculum Overview
Module 1: Planning Maintenance for Complex Networks
Module 2: Selecting Maintenance and Troubleshooting Tools and Applications
Module 3: Planning Troubleshooting Processes for Complex Enterprise Networks
Module 4: Maintaining and Troubleshooting Campus Switching-Based Problems
Module 5: Maintaining and Troubleshooting Routing Based Solutions
Module 6: Maintaining and Troubleshooting Network Security Solutions
Module 7: Maintaining and Troubleshooting Integrated, Complex Enterprise Networks

E-Learning TSHOOT-01: Troubleshooting Performance Problems on Switches

E-Learning TSHOOT-02: Troubleshooting Wireless Connectivity

E-Learning TSHOOT-03: Troubleshooting Voice over IP

E-Learning TSHOOT-04: Troubleshooting Video

E-Learning TSHOOT-05: Troubleshooting Multicast

E-Learning TSHOOT-06: Troubleshooting NAT and PAT

E-Learning TSHOOT-07: Troubleshooting DHCP

E-Learning TSHOOT-08: Troubleshooting IPv6, OSPFv3, and RIPng

• Plan and document the most commonly performed maintenance functions in complex enterprise networks
  
• Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
  
• Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
  
• Practice maintenance procedures and fault resolution in switching-based environments
  
• Practice maintenance procedures and fault resolution in routing-based environments
  
• Practice maintenance procedures and fault resolution in a secure infrastructure
  
• Troubleshoot and maintain integrated, complex enterprise networks