Day One – Theory

• What is networking?
  
• Review of cabling
  
• Review of network layers
  
• Network design models
  
• Review of network services
  
• OSI model review
  
• Protocol stack/packaging overview
  
• IP Addressing overview
  
• Access methods
• Network hardware devices overview
• Network hardware administration – best practices
• Network account/hardware management
  

• Security management overview
  
• Disaster planning – best practices
• Preemptive troubleshooting
  
• Network monitoring overview
  
• Event logs
  
• Troubleshooting methodology
  
• Windows security best practices
• Novell environment differences overview
• Managing Microsoft AD and Exchange users – best practices
• Deleting users and managing user rights
  
• Microsoft Exchange mail flow – best practices
  
• Maintaining network documentation