This course requires that students meet the following prerequisites: Working knowledge of malware. For example, approaches to scanning for viruses (client-based, Simple Mail Transfer Protocol (SMTP)-based, Exchange-based), methods that worms use to propagate, basic concepts of spam, phishing schemes, and unwelcome message content. Conceptual understanding of firewalls. For example, how SMTP messages are allowed through a firewall. Working knowledge of how Public Key Infrastructure (PKI) is managed in the directory. Experience using these tools and applications: NTBackup command. NSLookup command. Windows Explorer Microsoft Management Console (MMC) Active Directory Users and Computers Active Directory Sites and Services Internet Information Services (IIS) Admin Outlook Working knowledge of Windows server operating system. For example, how storage is configured, basic backup and restore techniques, and what a client/server application interaction means. Working knowledge of network technologies. For example, what Transmission Control Protocol (TCP/IP) and Domain Name System (DNS) do and how to use them, basic routing concepts (Wide Area Networks (WAN) vs. Local Area Network (LAN) router vs. switch vs. hub). Working knowledge of Active Directory. For example, how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Also, site and site connector configuration, schema and configuration partitions, and Global Catalogs. Working knowledge of Exchange Server 2007. For example, what the different server roles are, how the different server roles interact, what protocols the server roles use to communicate, what roles the clients connect to, how to configure messaging recipients and Exchange Server 2007 computers. Conceptual understanding of e-mail technologies. For example, that SMTP is a protocol used for e-mail and the differences between transport protocols and client access protocols (Post Office Protocol (POP), Internet Access Message Protocol (IMAP), and SMTP). Completion of the following equivalent knowledge: Configure and manage a messaging environment in accordance with technical requirements.

This course is intended for enterprise-level messaging administrators who have at least 3 years experience working in the Information Technology field, including administering Exchange Servers. Others who may take this course include IT generalists and help desk professionals who want to learn about Microsoft Exchange Server 2007. Administrators should have some experience with Exchange Server 2007.