Course Details
Supporting Windows Vista Computers with Desktop Images and Applications Packages
  • Course Length: 2 days
  • Course Price: $1000
  • Code: 5119
  • Course Mode: ILT
  • Location Date Time
    Brookfield, WI 2012-03-01 09:00:00
    Brookfield, WI 2012-06-18 09:00:00
    Brookfield, WI 2012-09-04 09:00:00
    Brookfield, WI 2012-12-26 09:00:00
Prerequisite
Before attending this course, students must have: Be familiar with PC hardware and devices. For example, ability to look into device manager and look for unsupported devices. Have basic Windows and Active Directory knowledge. For example, domain user accounts, domain vs. local user accounts, user profiles, and group membership. Familiarity with the 2007 Microsoft Office System; specifically Microsoft Word 2007 and Microsoft Excel 2007. Be able to map network file shares. For example, familiar with UNC paths, mapping local resources to server/share. Have experience installing applications from media (CD/DVD) Have experience working from a command window. For example, authoring and editing batch files Be able to burn or creating boot media. For example, ISO. Have experience configuring BIOS options. For example, boot order. Be familiar with reviewing support logs. Know that there is a chronology, sequential order, severity, etc.. In addition, it is recommended, but not required, that students have completed: 5115A: Installing and Configuring the Windows Vista Operating System. 5116A: Configuring Windows Vista Mobile Computing and Application.

This two-day instructor-led course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios: New installations Single computer migrations Single computer reinstallations The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls. Install Windows Vista. Upgrade to Windows Vista Ultimate Edition. Configure post-installation system settings. Configure basic networking. Configure advanced networking. Configure user account security. Configure network security. Configure Microsoft Internet Explorer 7.0.

After completing this course, students will be able to:

  • Install Windows Vista.
  • Upgrade to Windows Vista Ultimate Edition.
  • Configure post-installation system settings.
  • Configure basic networking.
  • Configure advanced networking.
  • Configure user account security.
  • Configure network security.
  • Configure Microsoft Internet Explorer 7.0.