If you are like most sales professionals you are always looking for ways to overcome customer objections and close the sale. This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.

• Credibility
  
• Your Competition
  
• Critical Communication Skills
  
• Listening
  
• Powerful Questions
  
• Observing
  
• Observation Skills
  
• Customer Service
  
• Complaints
  
• Overcoming Objections
  
• How Can Teamwork Help Me?
  
• Why Work as a Team?
  
• Pricing Issues
  
• Handling Other Objections
  
• Buying Signals
  
• Closing the Sale
  
• Closing Techniques
  
• Top 15 Activities that Make You Successful at Closing the Sale