No matter who you are or what you do, whether at work or in the community, you are involved in meetings. And meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are necessary: An assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This one-day workshop helps minute-takers understand their role and the best techniques for producing minutes that include all the essential information needed.
- Introduction and Course Overview
- The Role of a Minute Taker
- The Skills of a Minute Taker
- Meeting Agreements
- Minutes Styles
- Choosing a Style
- Informal Minutes
- Action Minutes
- Formal Minutes
- Recording Motions and Resolutions
- What to Record
- Techniques for Preparing Minutes
- Writing Minutes
- Preparing Minutes
- Editing Minutes
- Taking Minutes in an Interactive Meeting
- The Minute Book
- Developing Your Skills

