If you are tired of applying dead-end solutions to recurring problems in your company, this two-day workshop should help you reconstruct your efforts and learn new ways to approach problem-solving, and develop practical ways to solve some of your most pressing problems and reach win-win decisions.

• Learning Styles
  
• Making Win-Win Decisions
  
• Problem Solving Defined
  
• The Problem-Solving Model
  
• Phase One: Problem Identification
• Phase Two: Decision Making
• Phase Three: Planning and Organizing
  
• A Problem-Solving Toolkit
  
• The Problem-Solving Process
  
• Fishbone Analysis
  
• Gradients of Agreement
  
• Facts vs. Information
  
• Decision-Making Traps
  
• Implementation
  
• Types of Decisions
  
• A Personal Action Plan