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Training Catalog
Certified Microsoft Technical
Desktop Support
Implementing and Supporting Microsoft Windows XP Professional
Maintaining and Troubleshooting Windows Vista Computers
Supporting Windows Vista Computers with Desktop Images and Applications Packages
Supporting Windows 7 Enterprise
Managing Enterprise Desktops Using the Microsoft Desktop Optimization Pack
Windows 7, Enterprise Desktop Support Technician
Windows Server Configuration
Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Updating Your Active Directory Technology Skills to Windows Server 2008
Updating your Applications Infrastructure Technology Skills to Windows Server 2008
Deploying Windows Server 2008
Configuring, Managing and Maintaining Windows Server 2008 Servers
Fundamentals of Windows Server 2008
Configuring and Troubleshooting a Windows Sever 2008 Network Infrastructure
Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
Configuring and Troubleshooting Identity and Access Solutions with Windows Server 2008 Active Directory
Configuring and Troubleshooting Internet Information Services in Windows Server 2008
Configuring and Troubleshooting Windows Server 2008 Terminal Services
Planning for Windows Server 2008 Servers
Designing a Windows Server 2008 Network
Designing a Windows Server 2008 Active Directory Infrastructure and Services
Designing a Windows Server 2008 Applications Infrastructure
Deploying, Configuring, and Administering Microsoft Lync Server 2010
Planning and Designing a Microsoft Lync Server 2010 Solution
Windows
Installing, Configuring, and Administering Microsoft Windows XP Professional Service Pack 2
Configuring Windows Vista Mobile Computing and Applications
Visual Studio and .NET
Developing Microsoft ASP.NET Web Applications Using Visual Studio .NET
Microsoft Visual Basic Scripting Edition and Microsoft Windows Script Host Essentials
Scripting Microsoft Windows Management Instrumentation
Introduction to Programming Microsoft .NET Framework Applications w/MS Visual Studio 2005
Programming Essentials Using Microsoft VB.NET
Programming Essentials Using Microsoft C .NET
Developing Windows Applications with Microsoft Visual Studio 2010
Developing Windows Communication Foundation Solutions with Microsoft Visual Studio 2010
Developing Web Applications with Microsoft Visual Studio 2010
Developing Data Access Solutions with Microsoft Visual Studio 2010
Programming in C with Microsoft Visual Studio 2010
Introduction to Web Development with Microsoft Visual Studio 2010
SQL
Writing Queries Using Microsoft SQL Server 2008 Transact
Implementing and Maintaining Microsoft SQL Server 2005 Integration Services
Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services
Updating Your SQL Server 2005 Skills to SQL Server 2008
Maintaining a Microsoft SQL Server 2008 R2 Database
Implementing a Microsoft SQL Server 2008 Database
Implementing and Maintaining Microsoft SQL Server 2008 Analysis Services
Implementing and Maintaining Microsoft SQL Server 2008 Integration Services
Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services
Updating Your Microsoft SQL Server 2008 BI Skills to SQL Server 2008 R2
Querying and Processing SQL Server Data Using Microsoft SQL Server
Introduction to SQL Server 2008 Administration
Designing and Optimizing Database Solutions with Microsoft SQL Server 2008
Security
Designing Security for Microsoft Networks
SharePoint
Windows SharePoint Services 2007: Building Collaborative Solutions
Implementing Windows SharePoint Services 3.0
Implementing MS Office SharePoint Server 2007
Configuring and Administering Microsoft SharePoint 2010
Microsoft SharePoint 2010, Application Development
Designing a Microsoft SharePoint 2010 Infrastructure
Designing and Developing Microsoft SharePoint Server 2010 Applications
Advanced IT Pro Course for Microsoft Office SharePoint Server 2007 and Windows SharePoint Services 3.0
SharePoint 2007 Operations
SharePoint 2007 Web Development
SharePoint 2010 Overview for Developers
SharePont 2010 Overview for IT Professionals
SharePoint 2010 Designer
PowerPivot for EndUsers
Microsoft SharePoint Server 2010 for the Site Owner/Power User
SharePoint 2010 Advanced Foundation Development
SharePoint Designer 2010 Level 1
SharePoint Designer 2010 Level 2
SharePoint 2007 Designer Level 1
SharePoint 2007 Designer Level 2
SharePoint 2010 Foundation Level 1
SharePoint 2010 Foundation Level 2
SharePoint Server 2010
Exchange Server
Installation, Management and Support Essentials for MS Exchange Server 2007 Administration
Introduction to Installing and Managing Microsoft Exchange Server 2007 SP1
Managing Messaging Security Using MS Exchange Server 2007
Monitoring and Troubleshooting Microsoft Exchange Server 2007
Designing a Messaging Infrastructure Using Microsoft Exchange Server 2007
Designing a High Availability Messaging Solution Using Microsoft Exchange Server 2007
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010
Designing and Deploying Messaging Solutions with Microsoft Exchange Server 2010
Planning, Deploying, and Managing Exchange Server 2010 Unified Messaging
Recovering Messaging Servers and Databases using Microsoft Exchange Server 2007
Desktop Deployment
Installing and Configuring the Windows Vista Operating System
Planning and Managing Windows 7 Desktop Deployments and Environments
Configuring and Adminstering Windows 7
Windows Server Management
Managing and Maintaining Windows Server 2008 Network Infrastructure Servers
Automating Windows Server 2008 Administration with Windows PowerShell
Updating Your Windows Server 2008 Technology Specialist Skills to R2
Automating Administration with Windows PowerShell 2.0
Windows PowerShell for Administrators
Installing and Configuring System Center Operations Manager 2007 R2
Managing, Maintaining, and Securing Your Networks Through Group Policy
Administering Team Foundation Server 2010
System Center
Planning, Deploying and Managing Microsoft Systems Center Configuration Manager 2007
Windows Server Virtualization
Implementing and Managing Microsoft Server Virtualization
Implementing and Managing Microsoft Desktop Virtualization
Planning and Designing Microsoft Virtualization Solutions
Microsoft Office Communications Server
Implementing and Maintaining IM/Presence, Conferencing and Telephony using Microsoft Office Communications Server 2007
Office Communications Server 2007 R2 Ignite
Business Intelligence
Introduction to Microsoft Business Intelligence from SQL 2008 through SharePoint and Office 2007
SharePoint 2010 Business Intelligence
Network
Network Administration
Microsoft Office
Access
Access 2010 Level 1
Access 2010 Level 2
Access 2010 Level 3
Access 2003 Level 1
Access 2003 Level 2
Access 2003 Level 3
Access 2007 Level 1
Access 2007 Level 2
Access 2007 Level 3
Access 2007 Level 4
Microsoft Office Access 2010: Transition from MS Access 2003 (First Look)
Excel
Excel 2010 Level 1
Excel 2010 Level 2
Excel 2010 Level 3
Excel 2003 Level 1
Excel 2003 Level 2
Excel 2003 Level 3
Excel 2007 Level 1
Excel 2007 Level 2
Excel 2007 Level 3
Excel 2007 Level 4
Excel 2007 VBA
Microsoft Office Excel 2010: Transition from MS Excel 2003 (First Look)
Excel 2010: Pivot Tables
Excel 2003 Intro to VBA
Expression Web
Expression Web 2007
FrontPage
FrontPage 2003
InfoPath
InfoPath 2010
InfoPath 2007
Office
Office 2007 New Features Demo
Outlook
Outlook 2010 Level 1
Outlook 2010 Level 2
Outlook 2010 Level 3
Office 2010 New Features
Outlook 2003 Level 1
Outlook 2003 Level 2
Outlook 2007 Level 1
Outlook 2007 Level 2
Project
Project 2010 Level 1
Project 2010 Level 2
Project 2003
Project 2007
Publisher
Publisher 2007
Publisher 2003
PowerPoint
Microsoft Office PowerPoint 2010: Transition from MS PowerPoint 2003 (First Look)
PowerPoint 2010 Level 1
PowerPoint 2010 Level 2
PowerPoint 2003 Level 1
PowerPoint 2003 Level 2
PowerPoint 2007 Level 1
PowerPoint 2007 Level 2
SharePoint
SharePoint 3.0 End-User Level 1
SharePoint 3.0 End-User Level 2
Visio
Visio 2010
Visio 2003
Visio 2007
Word
Word 2010 Level 1
Word 2010 Level 2
Word 2010 Level 3
Word 2003 Level 1
Word 2003 Level 2
Word 2003 Level 3
Word 2007 Level 1
Word 2007 Level 2
Word 2007 Level 3
Microsoft Office Word 2010: Transition from MS Word 2003 (First Look)
Word 2007 New Features
Windows 7
Installing and Configuring Windows 7 Client
Windows 7 Level 1
Cisco Authorized
Unified Contact Center
UCCE/ICM w/CVP - Unified Contact Center Enterprise/Intelligent Contact Manager Administration w/CVP
Unified Contact Center Enterprise/Intelligent Contact Manager Administration w/CVP
Unified Contact Center Enterprise/Intelligent Contact Manager Administration w/IPIVR
Cisco Unified Contact Center Express Advanced v1.0
Cisco Contact Center Express and Unified IP IVR Deployment
CMA v8.5 - Communications Manager Administration
Application Control Engine
Implementing the CISCO Application Control Engine (ACE) Appliance 1.0
Implementing the Application Control Engine Service Module
Unified Communications Manager
Administering Cisco Unified Communications Manager v7.0 (ACUCM)
Administering Cisco Unified Communications Manager v7.0 (ACUCM) W/AUM
Advanced UC for Cisco Account Managers
Basics of Unified Communications v1.0
Integrating Cisco Unified Communications Applications v8.0
CIPT 1 - Implementing Cisco Unified Communications Manager Part 1 v8.0
CIPT 2 - Implementing Cisco Unified Communications Manager Part 2 v8.0
Accelerated Unified Communications Manager (v6) and Unity (v5) Accelerated
Introducing Cisco Voice and Unified Communications Administration
Routing and Switching
Advanced Routing and Switching
Configuring BGP on Cisco Routers
Implementing CISCO IP Routing
Securing Networks with Cisco Routers and Switches
Routing and Switching
CCNA - Core Network Fundamentals
Building Scalable Cisco Internetworks v3.0 (BSCI)
CWAAS - Cisco Wide-Area Application Services (2.0)
Data Center Network Infrastructure Designs
Implementing Cisco Advanced Storage Networking Solutions
Optimizing Converged Cisco Networks (ONT)
Implementing CISCO IP Switched Networks
ICSNS v4.2 - Implementing Cisco Storage Networking Solutions
Security
CISCO CANAC
Check Point Security Administrator (CCSA) R71
Check Point Security Expert (CCSE) R71
Implementing Cisco Security Monitoring, Analysis, and Response System v2.0 (MARS)
Interconnecting Devices
CCNAX v1.1 - Interconnecting Cisco Networking Devices Accelerated (CCNAX) v1.1
Interconnecting Cisco Networking Devices Part 1
Interconnecting Cisco Networking Devices Part 2
IOS
Cisco IOS XR Software Version 3.4.0 IPv4 Routing (XIPV4R)
Implementing Cisco IOS Network Security
Implementing CISCO IOS Unified Communications
IPv6 Fundamentals, Design, and Deployment v3.0
Implementing CISCO MPLS
Implementing Cisco Quality of Services (QOS)
Cisco IOS Primer
Telephony
Call Manager Administration IPT
CVOICE - Implementing Cisco Unified Communications Voice over IP and QOS 8.0
Cisco Voice Portal Developer
Cisco Unified Customer Voice Portal Implementation (8.0)
VoIP vs IP Telephony
CSE
CSE 5.0 - Cisco Sales Essentials 5.0
CSE - Cisco Sales Expert
Wireless
Cisco Unified Wireless Network
Cisco Wireless LAN Advanced Topics v1.0 (CWLAT)
Implementing Cisco Unified Wireless Networking Level 1
VPN
Deploying Cisco ASA VPN Solutions
Data Center
Designing Data Center Application Services
Implementing Data Center Application Services
Implementing Cisco Data Center Network Infrastructure
DCNI 2 - Implementing Cisco Data Center Network Infrastructure 2
Cisco Data Center Unified Computing Operations
Implementing Cisco Data Center Unified Fabric v4.0 (DCUFI)
Data Center Unified Computing Server Integration - DCUCSIv4.6
Implementation
Designing Cisco Storage Networking Solutions v4.2
Designing for Cisco Internetwork Solutions v2.1
Unified Intelligence Center
Deploying Cisco Unified Intelligence Center v8.0
ASA
Deploying Cisco ASA Firewall Solutions v1.0
Securing Networks with ASA Advanced (1.0)
Securing Networks with ASA Foundation
Deploying Cisco ASA VPN Solutions v1.0
Intelligent Contact Management
Cisco IP Contact Center Product Training
Intrusion Prevention System
Implementing Cisco Intrusion Protection Systems
Unity Connection
Implementing Cisco Unity Connection
Implementing Cisco Unified Messaging (5.0)
Unity Connection Administration v8.5
Troubleshooting and Maintenance
Troubleshooting and Maintaining Cisco IP Networks
Troubleshooting Unified Communications
Troubleshooting Cisco Unified Communications
CWNP
Certification
Certified Wireless Network Associate (CWNA)
Certified Wireless Security Professional (CWSP)
Citrix Authorized
Presentation Server
CTX-1264C - Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Support
CTX-1259C - Citrix Presentation Server 4.5 and XenApp 5.0 for Windows Server 2003: Administration
XenDesktop
Citrix XenDesktop 5 Administration
XenApp
Mastering Citrix XenApp (formerly Presentation Server)
CXA-201-2 - Implementing Citrix XenApp 5.0 for Windows Server 2008
CXA-206: Citrix XenApp 6.5 Administration
CXA-300-1I: Advanced Administration for Citrix XenApp 5.0 for Windows Server 2008
VMware Certified
vSphere
VMware vSphere: Advanced Fast Track (V4)
VMware vSphere: Install, Configure, Manage v5
Adobe
Acrobat
Adobe Acrobat 9.0 Level 1
Adobe Acrobat 9.0 Level 2
Adobe Acrobat 8.0 Level 1
Adobe Acrobat 8.0 Level 2
Dreamweaver
Adobe Dreamweaver CS5 Level 1
Adobe Dreamweaver CS5 Level 2
Adobe Dreamweaver CS5 Level 3
Flash
Adobe Flash CS5 Level 1
Adobe Flash CS5 Level 2
InDesign
Adobe InDesign CS5 Level 1
Adobe InDesign CS5 Level 2
Illustrator
Adobe Illustrator CS5 Level 1
Adobe Illustrator CS5 Level 2
Photoshop
Adobe Photoshop CS5 Level 1
Adobe Photoshop CS5 Level 2
Captivate
Adobe Captivate 5.0
Business Soft Skills
Career Development
Business Case Analysis (BCA)
Business Writing That Works
Communications Strategies
Customer Service: Critical Elements
Meeting Management: The Art of Making Meetings Work
The Minute Taker’s Workshop
Negotiating for Results
Public Speaking: Presentation Survival School
Project Management: Understanding Project Management
Public Speaking
Problem Solving and Decision Making
Skills for the Administrative Assistant
SpeakEasy: Conquering Your Fear of Speaking in Public
Time Management: Get Organized for Peak Performance
Writing Reports and Proposals
Working Smarter Using Technology to Your Advantage
Train-the-Trainer
Train-the-Trainer: The Practical Trainer
Train-the-Trainer: Advanced Skills for the Practical Trainer
Facilitation Skills: Becoming a Great Trainer
Supervisors & Managers
The ABCs of Supervising Others
Business Leadership: Becoming Management Material
Conducting Effective Performance Reviews
Coaching: A Leadership Skill
Customer Service Training: Managing Customer Service
Delegation: The Art of Delegating Effectively
Marketing and Sales
Motivation Training: Motivating Your Workforce
Performance Management: Managing Employee Performance
The Professional Supervisor
Team Building: Developing High Performance Teams
Teamwork: Building Better Teams
Human Resources
Anger Management: Understanding Anger - Yours and Others
Building Self Esteem and Assertive Skills
Celebrating Diversity
Change Management: Change and How to Deal with It
Conflict Resolution: Dealing with Difficult People
Conflict Resolution: Getting Along in the Workplace
Employee Dispute Resolution: Mediation through Peer Review
Hiring Smart: Behavioral and Performance-Based Techniques
Stress Management Training
Business Ethics
Business Ethics for the Office
Sales & Marketing
Building Relationships for Success in Sales
Dynamic Sales Presentations
Overcoming Objections and Nailing the Sale
Prospecting for Leads Like a Pro
Selling Smarter
Using Telephone as a Sales Tool
Website Languages
XHTML, HTML, and CSS
Web Design with XHTML, HTML, and CSS Level 1
Web Design with XHTML, HTML, and CSS Level 2
Web Design with XHTML, HTML, and CSS Level 3
Usability
Introduction to Web Usability
CompTIA
A+
CompTIA A
CompTIA Healthcare IT Technician
CTT+
CompTIA Certified Technical Trainer (CTT) Exam Prep Course
Linux+
Linux Certification
Network+
Network Certification
CompTIA Network
Project+
CompTIA Project
Security+
CompTIA Security
Server+
Server Certification
ITIL
V3 Operational Support and Analysis
Service Strategy
ITIL Continual Service Agreements
ITIL Operations Support and Analysis
ITIL Planning, Protection and Optimization
ITIL Service Design
ITIL Service Operation
ITIL Service Offerings and Agreements
ITIL Service Transition
V3 Foundation Bridge Program
ITIL Foundations Training
ITIL V3 Foundation Bridge Program
ITIL v3 Foundation
Juniper
Juniper
Advanced Juniper Networks Routing (AJNR)
Configuring Juniper Networks Routers (CJNR)
EC Council
Ethical Hacking
Certified Ethical Hacker
Certified Hacking Forensic Investigator (CHFI)
Disaster Recovery (DR)
EC-Council Certified Security Analyst/Licensed Penetration Tester Bootcamp
Miscellaneous Technical
Developer
Google Apps for Businesses
Relational Database Design
Design Interface & Maintenance Planning (DIMP)
Working with Agile/Scrum
IT - Infrastructure
Integrated Logistic Support, Supply Support, & Provisions (ILS)
Product Reliability & Supportablility Lifecycle (PRSL)
Supportability and Logistics Support Analysis (SLSA)
SQL: Fundamentals of Querying
Wireless
Wireless Networking Concepts
QuickBooks
QuickBooks 2010
Crystal Reports
Crystal Reports XI Level 1
Crystal Reports XI Level 2
F5
BIG-IP
BIG-IP LTM Level 1
BIG-IP LTM Level 2
Boot Camps
CCDA Boot Camp
CCIE Routing & Switching Written Boot Camp
CCNA Boot Camp v2.0
ICM Bootcamp
System Center Client Management Suite Boot Camp
MCITP Server and Enterprise Administrator Combo Boot Camp
MCITP Server Administrator Boot Camp
SQL Business Intelligence Boot Camp
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