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MasterLink Training LLC

17770 W. Liberty Lane

New Berlin, WI 53146

Phone: (262) 754-8020

Fax: (262) 754-8085

softskills

Sales and Marketing
Building Relationships for Success in Sales
Dynamic Sales Presentations
Overcoming Objections and Nailing the Sale
Prospecting Like a Pro
Selling Smarter
Using the Telephone as a Sales Tool
Career Development
Communications Strategies
Customer Service: Critical Elements
Public Speaking: Speaking Under Pressure
SpeakEasy: Conquering Your Fear of Speaking in Public
The Minute Taker's Workshop
Working Smarter Using Technology to Your Advantage
Building Self Esteem and Assertive Skills
Business Writing that Works
Conflict Resoluting: Dealing with Difficult People
Public Speaking: Presentation Survival School
Skills for the Administrative Assistant
Time Management: Get Organized for Peak Performance
Writing Reports and Proposals
Supervisor and Manager
Business Leadership: Becoming Management Material
Delegation: The Art of Delegating Effectively
Marketing and Sales
Meeting Management: The Art of Making Meetings Work
Negotiating for Results
Team Building: Developing High Performance Teams
Coaching: A Leadership Skill
Motivation Training: Motivating Your Workforce
Project Management: Understanding Project Management
The ABC's of Supervising Others
The Professional Supervisor
Human Resources
Anger Management: Understanding Anger - Yours and Others
Conducting Effective Performace Reviews
Customer Service Training: Managing Customer Service
Orientation Handbook: Getting Employees Off to a Good Start
Problem Solving and Decision Making
Teamwork: Building Better Teams
Employee Dispute Resolution: Mediation through Peer Review
Change Management: Change and How to Deal with It
Conflict Resolution: Getting Along in the Workplace
Hiring Smart: Behavioral and Performance-based Techniques
Performance Management: Managing Employee Performance
Stress Management Training
Celebrating Diversity
Train the Trainer
Facilitation Skills: Becoming a Great Trainer
Train-the-Trainer: Advanced Skills for the Practical Trainer
Train-the-Trainer: The Practical Trainer
Workplace Essentials
Bussiness Ethics for the Office
CRM: An Introduction to Customer Relationship Management

 

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